Effortless Returns

Sensalle Lingerie Returns Policy

We are confident that you will love your purchase, however should you wish to return any items please get in touch with us via email. You must notify us within 14 days of receiving your order if you wish to return it; you then have a further 14 days to return any unwanted item(s) for an exchange or refund.

Please note – all items must be returned to us in original condition with all tags attached. We will not accept any returned items that have been worn, marked or damaged in any way. We reserve the right to refuse a return if any of the above occurs. This does not affect your statutory rights.

Should you wish to return any unwanted item/s for replacement or exchange please notify us via email and we will be happy assist.

Any returns for refund please use the following address and a refund will be processed 3-5 days after receipt and the customer notified this has been done.

SMA Ltd. 33-35 Market Street, Ulverston. Cumbria. LA12 7LR


If you order in error please contact us by email immediately. If you do not do so before 4pm the same day, we may not be able to cancel the order.